Appliance Master will take care of your
household appliance repairs.
Appliance Master is built for real life: fast support, trusted technicians, and a controlled repair process that helps you get back to normal with minimal disruption.
What we do
Repairs of major household appliances and selected home electronics typically found in a home.
How we engage
Telephonic assistance via a 24/7/365 helpline, or via email. Simply all or email us for service.
Where we operate
We operate within South Africa, in all major cities.
More info
Relevant info is available in the faq section as well as via call or email.
Appliance Master is built for real life: fast support, trusted technicians, and a controlled repair process that helps you get back to normal with minimal disruption.
We believe that an appliance breakdown should not be a hassle to your everyday life.
Let us help get you back up and running in no time.
What matters to us
How we handle your repair
Innovation
We constantly explore new and creative solutions, to transforms the repair process experience.
Excellence
We uphold the highest standards ensuring quality outcomes to delight our customers.
Collaboration
We work closely with clients, communicating progress to achieve the best result.
Goal-Driven
Every decision we make is focused on measurable results, delivering value for our clients.
Don’t stress. call us!
How it works
How the repair process unfolds
Clear process, constant communication, and zero fuss. Here’s how requests are managed.
Log the Fault
Call us and provide the
appliance details and a clear description of the issue. You may be required to provide the
appliance serial number and supporting information such as photos or proof of ownership.
Assessment + Diagnosis
A remote troubleshooting process may be required first. If dispatch is required, an approved technician is arranged to inspect the appliance and confirm the fault. Depending on the appliance type and fault, a quotation may be required.
Approval before repair
Repairs must be authorised before work
begins. Once approved, the repair proceeds
within the authorised scope. Authorisation may include an economic repair assessment.
Where a repair is not viable, benefits are limited to the authorised diagnostic and
contribution rules in the membership terms and product schedule. We do not provide replacements.
Repair + Completion
The approved technician completes the repair. Turnaround times depend on technician availability and spare part lead times.
Need help?
Let's talk about it
Give us a call or send us a message.
We’ll have an agent get back to you within one business day.
- Call and speak to an agent 24/7/365
- Or email us for assistance
Get in touch with us
Tell us about your query so that we can assist you.